how do hotels wash pillows



When it comes to cleanliness, hotels strive to maintain the highest standards to provide a comfortable and hygienic experience for their guests. Pillows, an essential element of a good night's sleep, are no exception. Have you ever wondered how hotels ensure that their pillows are thoroughly cleaned and refreshed? In this article, we will delve into the detailed process of how hotels wash pillows, shedding light on the procedures implemented to guarantee impeccable hygiene for their guests.

The Importance of Clean Pillows

Pillows play a vital role in ensuring a peaceful and restful night's sleep, as they offer support and comfort to the weary traveler. However, a pillow that is not adequately maintained can become a breeding ground for dust mites, bacteria, and allergens, potentially causing discomfort, allergies, or even respiratory problems for the guests. Therefore, it is imperative for hotels to prioritize the cleaning and maintenance of their pillows to provide a safe and healthy environment for their guests.

The Washing Process

Hotels employ rigorous procedures to ensure that their pillows are pristine and sanitized. The washing process consists of multiple steps, each playing a crucial role in eliminating dirt, stains, and any potential contaminants. Let's take a closer look at these steps in detail:

Step 1: Preparing the Pillows

Before beginning the actual washing process, hotels carefully examine each pillow to assess its condition. They look for any signs of damage such as tears, loose seams, or broken zippers, as these can affect the pillow's integrity during washing. Pillows in poor condition are typically removed from service and replaced to maintain quality standards.

Step 2: Sorting the Pillows

Once the pillows have been checked for damage, they are sorted according to their filling type. Hotels typically use a variety of pillow fillings, including down feathers, synthetic fibers, or a combination of both. Sorting the pillows according to their filling type ensures that each pillow receives the appropriate cleaning treatment, maintaining its quality and providing maximum comfort for guests.

Step 3: Stain Treatment

Stains on pillows are a common occurrence in hotels due to spills, body oils, or other mishaps. To tackle these stains effectively, hotels employ stain treatment methods tailored to the type of stain and fabric. There are various stain removal techniques, ranging from enzymatic cleaners to gentle detergents, which are carefully applied to ensure successful stain removal without damaging the pillow's material.

Step 4: Machine Washing

After stain treatment, the pillows are ready for the washing machines. Hotels utilize commercial-grade washers that can accommodate multiple pillows simultaneously. The temperature and wash cycle duration are adjusted based on the pillow's filling type and manufacturer's instructions. While synthetic-filled pillows can usually withstand high temperatures and vigorous cycles, down-filled pillows require more delicate handling to prevent clumping or damage to the feathers.

Step 5: Thorough Drying

Proper drying is crucial to prevent moisture build-up, which can lead to mold and mildew growth. Hotels use specialized drying equipment, such as large capacity dryers and industrial-grade tumble dryers, to ensure efficient and thorough drying of the pillows. Low heat settings are generally preferred to protect the integrity of the pillow's material.

Step 6: Fluffing and Restoration

Once the pillows are completely dry, they undergo a fluffing and restoration process. This step ensures that the pillows regain their original shape, eliminating any clumps or unevenness that may have occurred during washing and drying. Hotels employ techniques such as manual fluffing, shaking, and using specialized machines to restore the pillows to their plush and comfortable state.

Step 7: Hygiene and Quality Checks

Before returning the pillows to service, hotels conduct thorough hygiene and quality checks. Each pillow is meticulously examined to ensure it meets the hotel's cleanliness and comfort standards. Inspections include checking for residual stains, lingering odors, any signs of damage, and overall fluffiness. Any pillow that doesn't pass the quality check is promptly replaced.


Maintaining clean and fresh pillows is of utmost importance to hotels as they prioritize the well-being and satisfaction of their guests. With a rigorous washing process that includes careful preparation, sorting, stain treatment, machine washing, thorough drying, fluffing, and quality checks, hotels ensure that their pillows are free from dirt, stains, and potential allergens. By following these meticulous procedures, hotels guarantee a peaceful and comfortable sleep experience for their valued guests, enhancing their overall stay and leaving them well-rested and rejuvenated.


Just tell us your requirements, we can do more than you can imagine.
    Send your inquiry
    Chat with Us

    Send your inquiry

      Choose a different language
      Current language:English