HOTEL CONSUMABLES Selection is an important link in hotel operation management. Choosing the right hotel
consumables can not only improve the image and service quality of the hotel, but also bring certain economic benefits to the
hotel. Below, I will introduce how to choose hotel consumables from the aspects of hotel consumables classification, quality
requirements, supplier selection and procurement process, hoping to help hotel managers.
FIRST : HOTEL CONSUMABLES CLASSIFICATION
HOTEL CONSUMABLES CAN GENERALLY BE DIVIDED INTO THE FOLLOWING CATEGORIES:
Room supplies, restaurant supplies, kitchen supplies, lobby supplies, bathroom supplies, office supplies, etc. In the selection
of hotel consumables, should be based on the hotel's operating characteristics and positioning, reasonable division and purchase
of the corresponding consumables.
SECOND : THE QUALITY REQUIREMENTS OF HOTEL CONSUMABLES
DURABILITY:
Hotel consumables need to withstand the test of the required number of uses and use environment. Therefore, the quality of
consumables is better and has strong durability.
SECURITY:
Hotel consumables that come into contact with guests' skin or food must comply with the relevant safety and hygiene standards.
Therefore, when choosing consumables, it is necessary to pay attention to the production and processing of the product to ensure
that the product is safe and harmless.
COMFORT LEVEL:
Hotel guests have high requirements for the comfort of consumable goods such as bedding and bathroom facilities. Therefore when
choosing these consumables, we should pay attention to their comfort and use experience.
ENVIRONMENTAL PROTECTION:
Nowadays, environmental protection has become a common concern of consumers. Choosing hotel consumables with environmental
protection certification is conducive to improving the image of the hotel and attracting more guests
Third: supplier selection
REPUTATION:
Choosing suppliers with a certain degree of credibility and reputation can ensure the quality of hotel consumables and after-sales
service.
SUPPLY CAPACITY:
The supplier should have sufficient production capacity to supply the consumables required by the hotel on time and stably.
AFTER-SALES SERVICE:
Good suppliers will provide good after-sales service, timely response to the needs of the hotel and solve problems to ensure the normal
progress of the hotel business.
THE PRICE IS REASONABLE:
Price is also an important consideration when choosing a supplier. We should consider price and quality comprehensively and choose
suppliers with higher cost performance.
IV: PROCUREMENT PROCESS
DEMAND ANALYSIS:
According to the size of the hotel, service quality positioning and the degree of matching with the needs of guests to determine the specific
consumable needs.
SUPPLIER SELECTION:
Through market research and comparison, select several suppliers that meet the requirements, and communicate and negotiate with them.
SAMPLE TEST:
For key consumables, samples can be obtained from suppliers for actual use testing to better understand the quality and performance of the
product.
PRICE NEGOTIATION:
Negotiate price with suppliers and strive to get a good purchase price.
SIGN A CONTRACT :
After determining the supplier and the price, sign a formal contract with the supplier, clarifying the rights and obligations of both parties.
GOODS DISTRIBUTION:
The supplier shall deliver the goods according to the agreed time and quantity.
CONSUMABLE SHELVES:
After receiving the goods, quality inspection is carried out, and the goods are placed and distributed according to demand.
REASONABLE INVENTORY MANAGEMENT:
According to the operational requirements of the hotel, regular inventory management of consumables, reasonable arrangement of orders
and replenishment.
In short, the selection and procurement of hotel consumables is a complex task that requires comprehensive consideration of multiple factors.
Only according to the characteristics and positioning of the hotel, choose the right consumables, and cooperate with reliable suppliers, in order
to provide quality services and enhance the competitiveness of the hotel. I hope the above purchasing guide will be helpful to hotel managers.