Hotel guests can leave various types of stains on the hotel linen during their stay. There is nothing we can do to prevent stains from forming on guests, but the Housekeeping Department can take measures to ensure effective decontamination so that stains do not remain permanently. Hotel laundry can follow the recommendations to avoid damaging the linen through misuse of stains and washing problems such as staining.
Together, these best practices will help extend the life of hotel linen, reduce washback rates, and support guest satisfaction, sustainability, and profitable growth.
Linen stains and backwash
Many hotels choose white linen for a fresh, classic and clean look. However, stains on white linen can be very noticeable.
Common linen stains include:
. Cosmetic stains, such as makeup, nail polish, lotions, and whitening creams that often appear on towels and pillowcases
. Stains from drinks
. Body fluids, including saliva, blood and sweat
· Shoe Polish
Some of these stains are harder to remove than others. For example, it is difficult to remove Asian food coloring from table cloths and napkins without using chlorine bleach. Iron or rust stains can appear in all washing categories from sheets to towels. This type of stain cannot be removed by any standard washing process and can only be removed with a stain remover (if it is a small amount of stain) or with a specific washing process suitable for oxalic acid.
Once in place
Properly handle and wash the linen the first time to prevent additional marks, remove the maximum number of stains and avoid backwashing, thereby extending the service life of the linen. If not properly managed, more water, energy and labor are required for backwashing, and the hotel's laundry operation costs will increase accordingly. Proper laundry also reduces washed linen which can have a negative impact on a hotel's image and customer satisfaction. The risk of having stains that pass muster and end up in hotel rooms,
Stain prevention
The laundry room can prevent certain stains, including: stains caused by misuse by internal staff, caused by improper linen transport, during which linen is dropped from overloaded carts onto dirty floors, or linen is involved in the bearings of conveyor machines or automatic folding machines or comes into contact with rust conveyor belts. These gray and black marks are almost impossible to remove and can only be removed using extremely high doses of special detergents. This is expensive, so the best solution is to properly train employees to avoid situations where such stains occur. Hotel management should also ensure that special cleaning cloths or rags are provided to prevent employees from using bath and hand towels to clean bedrooms and bathrooms and napkins to wipe utensils.
Buy pure cotton
Buying high-quality linen made of pure cotton can reduce the problem of fading. Colored paper towels often cause staining problems with white table cloths. Only cotton cloth can recover its own quality. However, if the fabric is doped with polycool fibers, it will be permanently stained.
Control water quality
To prevent stains or new stains from the washing process, the laundry manager should consider water treatment and product selection/use. Unfortunately, not all laundries invest in proper water treatment. Although many people are well aware of the negative impact of water hardness on the removal of fat and oily stains, there is one factor that is often underestimated in the proper decontamination process, namely the presence of heavy metals in incoming fresh water. Iron and copper have particularly strong negative effects on decontamination effectiveness.
Choose the right detergent
Laundry rooms should carefully select detergents that have been tested on various stains and linen types. For example, detergents should be able to remove complex metals present in water but not interact with bleach. This not only removes and prevents stains, but also slows accelerated loss of tensile strength.
Don't rely on bleach
If food dyes such as curry and ketchup are not removed during the initial washing cycle, the laundry room will usually increase the dose of bleach. However, increasing the bleach dose does not change the washing effect, as the unremoved fatty dirt will coat the food dye and prevent bleach days. Therefore, the removal of fat and oily stains is essential for overall good washing results.