1. Pay attention only to visual indicators, not physical and chemical indicators
The hotel has strict regulations on cleaning standards and room disinfection procedures in room cleaning procedures, but the examination of whether the standards live up to the standard can only be recognized by the naked eye, and no scientific equipment and test methods have been introduced to make it meet the physical and chemical indicators.
However, in the daily inspection, the general cleaning work that guests can see is generally emphasized, and the quality of disinfection cannot be revealed to the naked eye. Measuring and evaluating scientific methods.
2. There are gaps in hygiene management in operating procedures
Although hotel room health operating procedures are relatively strict, there are still many blind spots and loopholes in the actual operation.
① Hygiene Equipment
The cloth is the most commonly used tool for cleaning rooms, and it should be divided into six different colors according to different uses, but there is no difference in the actual work. Two pieces are used in the room from start to finish, and the cleaning process becomes a pollution process.
② In the hotel hygiene management procedures, measures are rarely put in place to manage the conditions of hotel guests
Hotel hygiene management procedures are mostly developed for hotel rooms and hotel service staff, and differences between guests are rarely taken into account. In fact, the situation of the resident inmates varies greatly, and some of them suffer from infectious diseases. It is difficult to ensure the effect of sanitation and disinfection by the cleaning procedures developed by the hotel for standard guest rooms.
③ Staff have poor hygiene awareness and do not operate according to normal cleaning and disinfection procedures
Most of the hotel room work is carried out by the staff alone, and the procedures and operating standards set by the hotel, especially the implementation and implementation of disinfection work, depend on the awareness of the staff.
④ The procedures for sewage treatment of housing for some sick inmates are still incomplete.
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3. Other blind spots in health management
① Beverage management in guest rooms
The price of drinks in the hotel room mini bar is generally higher than the market price. Although this is convenient for guests, there are no small food safety risks in actual operation. After some of the guests consume the high-quality food and drinks offered by the hotel, they buy them at the market and put them in the minibar to save costs. The hygiene and safety quality of these drinks is a big blind spot.
② Cleanliness, management of private rooms
In most cases, there are two guests in the standard hotel room, and there will be a sequence when the three cylinders are used in the bathroom. Even if the hotel disinfection is in accordance with the standards, if the first guest who used it has an infectious disease, there is a risk of infection when the next guest uses it. This is not designed to protect against this in most hotel room operating procedures.
③ Air Quality Management
There are several ways to improve the air quality in a hotel if it is not present:
1, the hotel room equipped with air conditioning and exhaust.
2, open the windows for ventilation;
3, use of disinfection equipment and agents to improve air quality.
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The air quality in many hotels can not exceed the standard, and there is a phenomenon of excessive bacteria.
It is speculated for the following reasons:
1, the materials used in the decoration of guest rooms are not environmentally friendly and pollute the air;
2,the air-conditioning pipes are not cleaned or the cleaning effect is not good, as a lot of dust and bacteria accumulate in the air-conditioning pipes, along with the central air supply, the air coming out of other polluted rooms is transmitted to other rooms, affecting air quality;
3, the air quality around the hotel is not up to standard, affecting the quality of the small environment in the guest room.
4,cleaning hotel equipment and items is not in place
Some of these are insulated with things, such as pillow sets and mattress toppers; Some are disinfected with detergents, such as shower curtains; And some are simply cleaned with dust, such as curtains and sofas. These items are cleaner than others and pose a greater risk of infection for guests.
How to improve cleaning efficiency
1. Screen cleaning
Hotel screen windows are covered with dust, which is the scope of regular cleaning of the hotel's sanitation. I tell you a good way to clean the screen without removing the screen: dampen the old newspaper with a cloth, then stick the wet newspaper to the back of the screen. After five minutes, place the newspaper on the screen. Peel it off, and you'll find damp newspaper covered in specks of dust from the screen. This method of cleaning screen windows saves time and effort, if you don't believe me give it a try!
2. Cleaning hotel furniture
①Tea stains on the coffee table in the guest room
Brewing tea on the coffee table often leaves unsightly stains over time. You can sprinkle some water on the table, wipe the tin foil from the cigarette case, and then rub it with water to remove the tea stains.
Stains on the surface of the hotel's white furniture. It is easy to stain white furniture, and it is difficult to wipe the stains with a rag, you can also squeeze toothpaste on a clean cloth, the stains will be removed from the furniture with just a light wipe. Be careful not to apply too much force, so as not to damage the surface of the paint.
Cracks in the hotel floor or wooden furniture. You can cut the old newspaper into pieces, add an appropriate amount of alum, boil it with water or rice broth to make a paste, and use the knife to embed it in the crevices, smoothing it and restoring the original appearance.
④ burn marks
Hot marks on the surface of wooden hotel furniture. If the hot mug is applied directly to furniture, the paint will often leave a ring of burn marks. You can use a cloth dipped in alcohol, toilet water, iodine or strong tea, and gently wipe the burn marks; Or put a layer of Vaseline oil on the burn marks, and wipe with a cloth every two days, burn marks can be. exclusion.
⑤ signs of combustion
Burning marks on the surface of wooden hotel furniture. Burning things like fireworks, soot, or loose matches can sometimes leave burn marks on furniture paint. If only the surface of the paint is burned, you can wrap a hard cloth over the toothpick, gently wipe the marks, then apply a layer of wax to remove the burn marks.
Ink-stained furniture can be wiped with a mixture of white vinegar and hot water in a 1:1 ratio. Acetic acid can effectively remove these stains.
3. Cleaning hotel switches, sockets and lamp shades
Fingerprint marks are left on the light switch, wipe it with an eraser, it will be clean as new. If the socket is stained with dirt, you can unplug the power first, and then wipe it with a soft cloth dipped in a little decontamination powder.
When cleaning the lampshade from wrinkled cloth, use a soft toothbrush as a tool, which is not easy to damage the lampshade. To clean acrylic shades, apply detergent, rinse with water and dry. Ordinary bulbs can be wiped with salt water.
4. Clean toilet spots
Under normal circumstances, using a toilet brush dipped in detergent can remove contamination, but it is ineffective for toilet circuits that are difficult to clean.You can stick toilet paper to the dirty place, spray the cleaner and wet it for a while, then brush it again, remove stains .
5. Clean the sink
The scale on the edge of the hotel sink can be wiped with a small amount of messy hair dipped in toothpaste, which can quickly remove the scale.
6. Clean guest room corners, carpet joints and walls
It's the hardest dead corner to clean, and it's very easy to produce mold, you can try cleaning it with an old disposable recycled toothbrush. If you encounter more solid dirt, you can use a toothbrush dipped in detergent to remove it, then wipe it with water and keep it dry.
7. Clean tea cup dirt
The ceramics used in a guest room tea set tend to deposit a layer of brown dirt, which is difficult to clean. If you use a muslin cloth, dipped in a small amount of toothpaste, and brush it gently, it can be cleaned quickly without damaging the surface of the porcelain.
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How to systematically get rid of blind spots due to hygiene
1. Promote employees' awareness of cleanliness and professional ethics
Most hotel room staff are fighting alone, and the impact of sanitation and cleaning is not "obvious". This requires that as a sanitation and cleaning "supplier", it is necessary to promote self-cultivation, promote hygiene awareness and professional ethics, and provide guests with room products that should operate in accordance with the requirements of hotel operating procedures, do not cut corners, and do not ignore business procedures. At the same time, during the process of cleaning the room, the “problem” of the guests was found in time, the hotel management staff was informed of it, and sanitary measures were taken for the equipment and facilities used to ensure the personal safety of hotel guests and hotel guests in the future.
2. Introducing a "laboratory" to hotel rooms to improve the quality of physical and chemical hygiene of hotel rooms
Hotels cannot count on the inspections and checks that the Ministry of Health conducts every six months or a year. They should purchase inspection equipment themselves, adopt simple and easy to use test methods, strictly control hygiene, find problems in time, and do not provide guest rooms with hygiene problems.
3. Complete the operating procedures for health blind spots
For example, central air conditioning ducts, curtains, mattresses and other hotel corners that are often forgotten in the daily cleaning and planned hygiene can be formulated according to the actual working conditions of the hotel, and practical operating procedures can be formulated in order to ensure that these items do not become healthy blind spots.
Hotel rooms are cleaned and cleaned manually by the staff of the housekeeping department, which is very uncertain. Meanwhile, the sanitation problems of hotel rooms have been sudden and massive in recent years, so it is necessary to find the blind spots in time and formulate effective measures to reduce risks to guests.