Hotel linen procurement strategy: How to choose wisely and achieve cost "slimming"
IN THE LARGE PLATE OF HOTEL OPERATING COSTS:linen expenses but accounted for a small piece. Do you often worry
about these things: linen is damaged after a few times, frequent procurement costs are high; After washing, the color is faded, the deformation is serious,the guests frown
straight, affecting the reputation also have to be replaced; Inventory management is not good, either out of stock to jump, or overstocked to occupy funds. In fact, as long
as you choose the right cloth, these troubles can be less than half, and the cost can be reduced. Today, I will give you hotel owners and managers a few tricks to talk about
how to choose cost-effective, ultra-durable hotel linen, together with the cost "pinch" to live.
Precise positioning of demand to avoid excessive procurement
(一) Matching the quality of linen according to the hotel grade
The hotel has high, medium and economic points, and the linen grade must follow the hotel positioning. High-end luxury hotel, like the five-star kind, for the pursuit of the
ultimate experience of the guests, the quality of linen to "top". The bedding is made of high-grade fabrics such as Egyptian long staple cotton and Pima cotton, with silky
and soft touch, good count 60S-80S, tight warp and weft density, and delicate and glossy woven cloth. The towel should be thick and fluffy, with a weight of more than
700g and super absorbent. This high-quality linen is expensive, but it can hold up the luxury facade of the hotel, so that guests feel that it is worth the price. In contrast,
the economy hotel, the main affordable, the source of tourists is a limited budget of tourists or business guests, cloth focuses on cost-effective. Bed with 30S-40s pure
cotton or polyester cotton blend, wear-resistant after washing; The towel is 300g-500g of ordinary cotton, which can meet the basic wiping needs. Spend the cost to the
edge, do not over-configure, and ensure the basic comfort of guests within a limited budget. The mid-end hotel, between the two, linen quality, price to take a balance,
like the cotton fabric bed of about 50S, with fine workmanship, simple and generous design of towels, to give guests a "small but beautiful" warm feeling, matching the
hotel's steady and pragmatic style.
(2) Estimated consumption based on room occupancy rate
Do not want to pressure inventory, continuous goods, have to find out the room occupancy rate "temper". First call out the business data of the previous few years,
look at the fluctuation law of the occupancy rate in the peak season, the peak season and the low season. During the peak season when the occupancy rate is more
than 90%, prepare bedding and towels according to "one guest for one exchange" and "one stay for one exchange", and prepare 10%-15% more to cope with temporary
extra rooms and increased losses; Off-season occupancy rate of 30%-50%, appropriately reduce the purchase volume, ensure the basic turnover, to avoid the warehouse
"burst". If the newly opened hotel does not have historical data, refer to the surrounding hotels of the same grade, combined with local tourism, business activities off-peak
season rhythm estimate. At the same time, pay attention to the booking trend, now the online booking platform data is updated in real time, pay attention to the amount of
bookings, the number of days in advance of bookings, flexibly fine-tune the linen procurement supplement plan, the urgent replenishment before the peak season,
the off-season delayed procurement, so that the linen inventory accurately matches the needs of the room, and the funds are not occupied by the idle linen.
Material selection has a knack for balancing cost and quality
(1) Common linen material revealed
Hotel linen material variety, different characteristics. First look at cotton, which is the "main force" of cloth, like daily clothing, soft skin, strong moisture absorption, guests can
quickly absorb moisture in bed, sleep dry. However, it also has a "small temper", easy to wrinkle, ironing after washing, and may shrink and deform, like cotton sheets after
repeated washing, the sheets become smaller and tighter, affecting the bed making effect. Hemp material, with its own primitive literary style, sweat absorption and ventilation
first-class, summer with linen bed products, towels, guests will feel cool, as well as anti-bacterial and anti-mite ability, natural environmental protection. But the shortcomings
are also obvious, feel rough, love wrinkles, take care of time, ironing and leveling takes a long time, the cost is not low. Chemical fiber material, represented by polyester fiber,
outstanding advantages, anti-wrinkle, wear-resistant, not easy to deformation, wash and dry quickly, no pure cotton, hemp those "delicate" problems, the price is also close to
the people, economy hotel love. However, it is poor skin affinity, stuffy and breathable, if the guest's skin is sensitive, contact with chemical fiber bedding may redness, itching,
affecting the experience.
(2) Cost-effective material recommendation
Comprehensive consideration, long staple cotton is a high-quality choice of high-end linen. Thin fiber, high strength, woven fabric soft and smooth like silk, good gloss, but durable
wrinkle resistant, 60S-80S high-count long staple cotton bed, quality, guests feel a high grade, although the unit price is more expensive than ordinary cotton, but long service life,
cost-sharing cost-effective. Modal is also a rising star, natural raw materials, both soft cotton, silk luster, hemp smooth, super absorbent, towel with modal, wipe face dry. It is also
easy to dye, bright and durable, bright bed color as new, not easy to fade when cleaning, save dye cost, and cotton blend can complement the short board, improve the overall
quality, is the pursuit of cost-effective hotel "heart".
Various procurement channels, price than three
(1) Both online and offline have their advantages and disadvantages
Today, the e-commerce platform is a popular choice for hotel procurement, mass product convergence, price transparency, a key search can compare multiple. There are often
promotional activities, full reduction, discounts, gifts constantly, can save a lot of costs. However, online procurement also has a "pit", the picture and the real color difference, size
deviation, quality discrepancy evaluation occurs, can not see and touch, rely on the description of the business, quality control is difficult. Wholesale market, field visit can intuitively
feel the texture, color, thickness of linen, the scene bargaining space is large, but also can find niche specialty products. However, the wholesale market is mixed, the business
qualification is not homogeneous, and the inferior counterfeit products are mixed among them, and the procurement should take the "fire eye" and expend energy to identify. Hotel
supplies exhibition is the industry "weather vane", domestic and foreign brands gathered, showing the latest design, technical linen, such as antibacterial deodorization, intelligent
control hotbed products, on-site experience the advantages of new products, face to face with suppliers, understand the production process, customized services. Only the time and
place of the exhibition are fixed, travel expenses and entrance fees increase procurement costs, and it is necessary to efficiently screen information when visiting the exhibition,
otherwise it is easy to get lost in the colorful exhibits.
(2) Skills of "fighting" with suppliers
Screening suppliers, first check the qualification, business license, production license, quality certification is complete only reliable; Look at the sample, more than a few comparison,
from the fabric, workmanship, details to choose quality; Visit the factory, look at the production environment, advanced equipment, worker proficiency, and judge the supply stability
and quality control ability; Then understand the peer reputation, to cooperate with the hotel about the delivery date, after-sales response. When negotiating, skillfully use data, take
the market low price, competitive price; Talk about bulk procurement concessions, promise long-term cooperation for discounts; Clear quality standards, color fastness, shrinkage rate,
strength indicators written into the contract; Agree on a reasonable delivery time, and compensate for breach of contract; Require after-sales protection, damage, quality problems timely
replenishment, maintenance, return, so that suppliers share the risk, the hotel procurement worry-free.
Optimize inventory and washing management to extend linen life
(1) Reasonable inventory is not overstocked
Linen inventory must be precise, less rooms are not enough to change, more pressure funds. First according to the number of rooms, the number of beds, the occupancy rate to
calculate all kinds of linen safety inventory, such as 200 rooms, the average occupancy rate of 70% of the hotel, bed safety inventory set 300-350 sets, towels 400,450, and then floating
20%-30% before the peak season. The warehouse follows the "first in, first out", the new linen is put in the inner layer and the old is put in the outer layer to keep fresh. The introduction
of inventory management software, real-time inventory monitoring, automatic reminder to the replenishment line, high inventory turnover, capital activation, cost reduction.
(2) Scientific washing and loss reduction
The consumption of washing is related to the "life and death" of linen. Standard process is the basis, sorting according to stains, material classification, heavy stains, special stains
pre-treatment; Washing water temperature, time, detergent dosage according to buchloridine, cotton 40℃-60℃ warm water wash, chemical fiber 30℃-40℃, shrinkage and fading;
Choose detergent to see pH, composition, neutral protective linen, enzyme preparations to remove protein stains; Drying temperature do not exceed 60℃, ironing low temperature ironing,
extend the "service period" of linen, buy less new, and the cost is stable.
